Episode 8

full
Published on:

14th Sep 2023

8. How does a co-founder COO survive and thrive?

In this episode we discuss the topic of: How does a co-founder COO survive and thrive? Our special guest is Tom Mundy, is the COO of Goodlord which has scaled to over 350 employees, raising more than £50m in capital and turning over tens of millions of pounds.

  • How did you end up being COO? Why was that the right title? 
  • What were the inflection points for your growth?
  • How did you manage to survive for the last 8 years given the ups and downs? 
  • What is your view on mentorship? 
  • What is a good investor and what does it matter? 
  • What is the role of the COO when it comes to unit economics? 
  • How have you dealt with burnout? 
  • Given you were learning on the job, how did you think about ownership of functions? 
  • What happened in that first conversation when the new CEO entered the business? 

Biography: Tom started his first business when he was 14 selling fudge at a market stall. He carried on starting businesses throughout university and finally found his calling in tech at the age of 24 where he co-founded Goodlord. During his time at Goodlord as COO he helped the business scale to over 350 employees, raising more than £50m in capital and turning over tens of millions of pounds.



This podcast uses the following third-party services for analysis:

Chartable - https://chartable.com/privacy
Show artwork for The Operations Room: A Podcast for COO’s

About the Podcast

The Operations Room: A Podcast for COO’s
We are the COO coaches to help you successfully scale in this new world where efficiency is as important as growth. Remember when valuations were 3-10x ARR and money wasn’t free? We do. Each week we share our experiences and bring in scale up experts and operational leaders to help you navigate both the burning operational issues and the larger existential challenges. Beth Ayers is the former COO of Peak AI, NewVoiceMedia and Codilty and has helped raise over $200m from top funds - Softbank, Bessemer, TCV, MCC, Notion and Oxx. Brandon Mensinga is the former COO of Signal AI and Trint.

About your host

Profile picture for Brandon Mensinga

Brandon Mensinga